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❓ Frequently Asked Questions


General Information

What is Artender?

Artender is an innovative art competition platform where artists can participate in various art contests, showcase their creativity, and compete for recognition and prizes. We use cutting-edge AI technology combined with expert human judges to ensure fair evaluation of all submissions.

Who can participate in Artender competitions?

Artender competitions are open to artists of all ages and skill levels, from beginners to professional artists. Whether you're a student, amateur, or seasoned professional, you're welcome to participate in our contests.

Do I need to pay to participate?

Yes, there is a participation fee required to enter our competitions. This fee helps cover operational costs, AI authentication systems, judging panels, prizes, and administrative expenses. The exact amount will be specified for each competition.

Competition Process

How do I enter a competition?

To participate in an Artender competition:
1. Register on our platform and create your account
2. Browse available competitions and select one that interests you
3. Pay the participation fee through our secure payment gateway
4. Upload your artwork following our submission guidelines
5. Complete your entry before the competition deadline

What are the submission requirements?

• File Format: JPG, JPEG, or PNG files only
• File Size: Maximum 5MB per image
• Image Quality: High-resolution images with minimum 72 DPI
• Originality: All artwork must be original and created by you
• AI-Generated Content: AI-generated or AI-assisted artwork is not permitted

Can I submit multiple entries?

Yes, you can submit multiple artworks, but each entry requires a separate participation fee. The maximum number of entries per competition will be specified in each contest's rules.

AI Authenticator & Judging Process

How does AI authentication work?

Our AI system analyzes your submitted artwork to verify its authenticity and originality. The AI examines various characteristics including brushstrokes, composition patterns, and technical elements to ensure the work is genuinely human-created and not plagiarized or AI-generated.

Note: AI Authenticator is not used for judging process where the use of AI Tools and Platforms are required.

What happens after AI authenticator?

Once your artwork passes AI authenticator, it proceeds to our expert judging panel. Our judges evaluate entries based on:
• Creativity and Originality (30%)
• Technical Skill and Execution (20%)
• Adherence to Theme (20%)
• Visual Impact (15%)
• Emotional Impact and Engagement (15%)

How long does the evaluation process take?

The complete evaluation process, including AI authentication and human judging, typically takes 7-14 days after the competition deadline.

Competition Timeline & Deadlines

When do competitions open and close?

Each competition has specific opening and closing dates that are clearly displayed on our platform. Registration and submissions are only accepted during the active competition period. Once a competition closes, no further entries will be accepted.

Can I modify my entry after submission?

Modifications to entries are generally not permitted after the submission deadline. However, if technical issues occur immediately after submission, contact our support team within 48 hours.

Results & Notifications

How will I know if I've won?

Winners will be notified through:
• Email notification to the address provided during registration
• Announcement on our platform
• Social media announcements (with winner's permission)

When are results announced?

Competition results are typically announced within 2-4 weeks after the submission deadline. The exact date will be specified for each competition.

Prizes & Recognition

What prizes do winners receive?

Prize structures vary by competition but typically include:
• Physical medals and certificates for top winners
• Featured placement on our platform and social media
• Promotional opportunities for winning artworks

How are medals and certificates delivered?

• Digital certificates are sent immediately via email
• Physical medals and certificates are shipped to winners' residential addresses
• We will request your complete delivery address via email if you win
• Delivery typically takes 2-5 business days for domestic shipments

Photography Guidelines

How should I photograph my artwork?

• Use natural lighting when possible
• Ensure the image is straight and well-aligned
• Crop tightly to show only the artwork
• Avoid including frames, backgrounds, or irrelevant objects
• Ensure accurate color representation
• Your artwork must contain your signature at the bottom of your artwork (Not applicable in certain competitions)

Support & Contact

What if I encounter technical problems?

If you experience technical difficulties:
1. Check our help section for common solutions
2. Contact our support team via email
3. Provide details about the issue including screenshots if possible
4. Allow 24-48 hours for response during business days

How can I contact customer support?

You can reach our support team through:
• Email support (response within 24-48 hours)
• Social media channels for general inquiries

Can I participate if I'm under 18?

Yes, minors can participate with parental consent. A parent or guardian must:
• Complete the registration process
• Provide consent for participation
• Handle all communications and prize collection

Fair Play & Ethics

What constitutes disqualification?

Entries may be disqualified for:
• Copyright infringement or plagiarism
• AI-generated content or assistance
• Inappropriate or offensive content
• False information in registration
• Multiple accounts or fraudulent entries
• Violation of competition rules

How do you ensure fair judging?

Our judging process ensures fairness through:
• Anonymous evaluation where judges don't see participant names
• Multiple judge system with averaged scores
• Clear evaluation criteria applied consistently
• AI-assisted authenticity verification
• Transparent tie-breaking procedures

📞 Support


Contact Information

Handler

Tanish Jain

Phone Number

+91 9343433379

Email Address

help.artender@gmail.com

Physical Address

Sishu Mandir Road, Dindori, Madhya Pradesh 481880